FAQs

Frequently asked questions 

 

Q: Why Natural?

A: We grow and source organic botanicals because they are almost always better for you and for the environment. Many chemicals that are common in modern cosmetics and foods complicate our health. Aside from this, many of the chemicals and preservatives are closely associated with petroleum products, tar sands exploitation, are packaged in non-recyclable components, and have grave environmental impacts.

 

Q: Where do your ingredients come from?

A: Most of the botanicals we have for sale have been grown organically on our properties. Some have been sourced through small local farmers, others through distributors for the more exotic products, such as tea. We have not yet figured out how to grow tea in Ontario. These are all certified organic by eco-cert and Canada Organic. The reason for this is simple. We will not support or have any association with manufacturers who have poor labour conditions or contribute to the growing environmental crisis. A large portion of the products available on the market (in Canada and elsewhere) are made in truly awful work conditions that we pretend do not exist. We simply cannot support these practices so we make sure that those botanicals which we do not grow are certified fair-trade.

Q: What does therapeutic or pure mean?

A:  Therapeutic grade is a term used in the industry to describe the level of purity of an oil, which are highly concentrated volatile chemicals but should always be diluted in a carrier oil. Each company has different definitions for the term so it is important to know what you are purchasing.

All our essential oils are certified organic in Canada. Each batch that is created is sourced from small producers, made on our properties or from distributors for the more exotic woods, flowers or resins (saps) have been certified through eco-cert. Each ingredient is also fair-trade sourced, and each batch has not been diluted, are not mixed with other essential oils from other estates. The term pure also means that the essential oil is guaranteed non-deterpenated, non-rectified, undiluted: without alcohol, synthetic diluents, turpentine, heavy metals, or other substances. The use of this term is embedded in the legislation of some European countries and why we choose to use these terms. Purity is analysed via gas chromatography and mass spectrometry analysis by independent labs.

Many other companies will source from different countries and will blend these together in one batch (similar to tea bags). All our essential oils are single batch, or single estate essential oils.

Q: Do you test on animals?

A: No, none of our products or ingredients are tested on animals. 

 

Q: Are all your products made by hand?

A: Yes! From the unique formulated tea and tisane recipes, to our custom blended essential oils. We believe in hard work and hand-made goods. We believe in the quality, character, and devotion that you find in products that are made by hand. 

  

SHIPPING

Q: How long does shipping take?

A: When you order something from us, we will provide an estimated shipping time based on the size of the package and your location. However, once we give a package to Canada Post, we do not have control over any delays your package may experience. We must trust in the hard working postal workers that deliver all these wonderful goodies each day.

Q: My tracking info does not work, what is wrong?

A: Probably nothing. Sometimes it takes a day or two for the Canada Post website to update. Be patient; your tracking number will be updated. If you have issues please email us info@cottagebotanicals.com

 

PRODUCTS

Q: I'm getting married! How much dried flower confetti do I need?

A: Congratulations! We've put together a bit of a cheat sheet for ordering dried plant material to be used for biodegradable wedding confetti during your toss. Still confused? Send us an email and we'll help you figure things out: info@cottagebotanicals.com.


Wedding Aisle:

  • 1 cup dried flower confetti per square foot for light coverage
  • 2-3 cups dried flower confetti per square foot for moderate coverage
  • 4-6 cups dried flower confetti per square foot for heavy for lavish coverage 


Confetti:

Estimate about 3/4-1 cup petals per guest on average unless they are taking a handful from a basket then figure a bit more for each playful guest.


Flower Girls:

Girls can use 4-6 cups of petals or more if they are really playful!


Romantic Evening / Honeymoon Suite:

Scatter rose petals, draw a bath, light candles and champagne? We suggest using 6 cups petals.


Bath tea:

Use 1/2 cup and place in an organic muslin bag to steep while you relax.

    Q: How do you apply the deodorant?

    A: Scoop out a very small amount (pea size) and apply to clean under arms. Begin in the centre and massage into skin until absorbed. Seriously, don't use too much - you can always add more.

    Q: Can I purchase more of your honey?

    A: We only have a finite amount each season. We will be increasing our hives but depending on the weather, floral abundance, and health of the hives, we will not know how much honey is available until autumn. 

    Q: Why can't I purchase your honey?

    A: At this point we only have registration to sell honey in Ontario. We are working on Canada-wide registration and will update you as soon as possible.

    If you have any other questions, please feel free to email us at: info@cottagebotanicals.com